HP Officejet 4500 All-in-One (CB867A#B1H)

Product Description

HP Officejet 4500 All-in-One

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Product Details

• Color: BLK/SLVR
• Brand: HP
• Model: CB867A#B1H
• Original language: English
• Number of items: 1
• Dimensions: 8.53" h x 17.07" w x 15.81" l, 13.03 pounds

Features

• 100-sheet input tray
• 20-page automatic document feeder
• 1-line LCD (text)
• 20-sheet output tray
• included Hi-Speed USB 2.0 port (cable not included)

Customer Reviews

Most helpful customer reviews

157 of 162 people found the following review helpful.
Inexpensive but Limited
By CKE
There are a lot of things to like about HP Officejet 4500 All-in-One Printer... specifically, it is serves all of your home-office needs at an affordable price. Unfortunately, while it does many things it does not perform exceptionally in any one area. Users who expect more than minimum features will likely be disappointed in the performance.

Notes -

- Set-up was not "easy" but it was not especially difficult. Total time for set-up was about 1 hour, but I was unable to hard-wire the HP 4500 into my router and have it identified by my Mac.

- I understand that this is an inexpensive printer - but I wish HP would have included all of the necessary cables. You need to recognize that you will need a USB cable to connect the printer to your computer. It is also important to know that you need a standard printer stye USB cable and NOT the mini-usb - here is a good deal on a cable that will work Mediabridge USB Cable - A-Male to B-Male - 6ft. Also, ethernet cables are NOT included. What IS INCLUDED are the power cords and telephone connectors for your FAX machine.

- Print quality is ok - More than acceptable in black-and-white and color, but don't expect top-notch photos. The HP 4500 prints does a great job in printing Excel and Word documents, but you will likely be disappointed if you are using it for your vacation photos.

- Fully functional scanner, fax, and photocopier - but none of the features are no-thrills

- Print speed - To me this is the best feature - both BW and color prints are done quickly.

- Aesthetics - Nice look to the printer and has the "look' of a much more expensive printer.

- Display - Others have mentioned that it is only two lines of text, but I am not sure if you need much more than two lines for a non-photo quality printer

- No SD card inputs - a bit of a disadvantage, but remember this is not a photo printer

- HP print cartridges are not known to be inexpensive - you may want to analyze your total cost of ownership.

- No manual - you have to download the manual from the HP website. Not that big of a deal, but it did not provide all of the information that I needed (I was trying to determine how I can hard-wire the printer into my router).

- This is not a wireless printer. I would highly recommend HP Officejet 4500 Wireless All-in-One (CN547A#B1H) as a wireless alternative. To me, it is worth the extra cost to have a wireless printer.

Final Verdict - The key for the HP 4500 All-In-One printer is to manage your expectations. It is an inexpensive option for a desktop computer stationed near your phone line. This will allow you to use all of the features without the need for a network hook-up. If you are looking for a printer for your laptop or if you are looking for high quality prints you may want to upgrade to a more expensive option.

3 Stars

179 of 187 people found the following review helpful.
HP Officejet 4500 - all in one print/copy/scan/fax
By Joe'sMom
So first a shout out to packaging: product was packaged so well (wrapped in plastic then surrounded by foam so not even touching cardboard outer box) that even when my UPS delivery guy left the box out in the pouring rain all day, none of the components were even slightly damp when I unpacked it.

Assembly instructions were clear and easy to follow. Basically you plug in the printer and insert an auto-load cd to your computer and the rest is magic. Unfortunately, despite easy to follow instructions, set up did not work on my computer. I am running Vista - not sure if other Vista users had similar problems? Anyway, was able to access HP Solution Center and downloaded a separate set of manual set up instructions that were not quite as easy to follow. My computer crashed 3 times trying to back out the auto install files. 2 hours later, I was able to clean my hard drive to follow the manual install instructions and got the darn thing set up.

Now, after all that... here are my thoughts/grades on how the product works.
Physical Design: A
Overall, the product is sleek, pretty and compact. It has a shiny black color and sits comfortably on the corner of the desk.

Ease of Use: B+
There are clear picture icons on the buttons to identify the different options: color vs bw fax, color vs bw copy, etc.
Paper is easy to load. Took some points off for the tiny little communication screen on the front. This reminded me of the "word processing" electric typewriter I had back in the 80s. the menu screen shows just a few characters at a time so that you have to scroll through to see menu choices, settings, etc. thought this part was a little annoying but I'd imagine i'd mostly be setting up jobs through the PC so hopefully I wouldn't need to use this screen so much.

Speed: B
Had no issues with speed of printing,copying, etc

Loudness: B+
Found the noise level on copy and print jobs to be very manageable. I tried running a copy job while talking on the phone and found that the noise level was not at all distracting.

Quality of Output: B
So I thought the quality was good. Certainly document printing (both color and bw) were fine. I did try to print/copy a photo and found that photo quality was not at the level of a dedicated photo printer (like my Canon Pixma). But it's great for standard printing jobs.

Overall I'd give this a B/B+ (my installation/set up issues did not factor into my rating). It would not replace my beloved Canon printer, but I did find it to be a competent and compact solution for home office/personal use.

57 of 59 people found the following review helpful.
Most problems Ive ever had with an HP printer
By Danny Styles
We installed this printer and had it working for about a week and then the problems started. We called the HP technical support line and after an hour of diagnostics they decided to issue a replacement. The problem was with the optical scanner, it stopped scanning so we couldn't fax or copy. We waited two weeks for the replacement. The replacement arrived and we set it up. When we powered it on the error message "remove foam/ cartridge jam". We called technical support again to try to resolve the issue. Same story, one hour and they tried to get us to accept a replacement. here we go again...

See all 433 customer reviews...